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BestWebForms.com
Tips & Troubleshooting:
Questions and
Answers:
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I just discovered that my website's server
does not have PHP installed. What do I do?
There are basically 2 options for you:
1. We recommend switching to a Linux hosting
company. We can fully and confidently
recommend these 3 hosting companies. Our
Complete Web Forms Package works
perfectly on them, and they
are all around $5 per month.
They are:
www.a2Hosting.com
and
www.ixWebHosting.com
and
www.HostMonster.com.
2. You can use our Easy Hosted Web Forms
Solution. The main difference
is the web form is hosted on our server
and there is a $4.95 hosting charge
per month. But you can still customize
your form and choose the entire
"look" of it, etc. Your visitors will
most likely never notice that the form
is hosted elsewhere.
Here is the link to click on or to paste
into your browser:
https://bestwebforms.com/cart/index.php?main_page=product_info&cPath=69&products_id=187
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The "thank you" page I wish to use is
loading into the smaller iFrame window.
How do I keep this from happening?
Paste
the iFrame "break-out" code above the
<head> tag on the thank you page,
or confirmation page, that the sender
will be sent to. Note: Your "Thank You"
page can be any page that you wish it to
be.
Insert
into your "thank you" page:
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<script
language="Javascript">
<!--
if (top.location!=
self.location) {
top.location =
self.location.href
}
//-->
</script> <a name="top"></a> |
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I have not uploaded the
program to my website's server. I am
trying to view the
Web Form Designer
on my desktop, but it is not working.
Our
program uses PHP as the programming
language for the "backend" script. PHP
only runs on servers. So you will need
to upload the web form package.
(Also, if you cannot connect to it on
your server, make
certain your URL is the same case
for your folder that you created. For
instance, on some servers, /forms is
different from /Forms.)
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I don't know what version of PHP my host
is running on their server.
Our "backend" script is written in
PHP programming language. It is compatible with versions PHP4, PHP5, and
PHP6. On some servers, sometimes it is necessary to add a line to a file on
your server called .htaccess. This is basically a text file (called
.htaccess) which the server searches for.
To find out more information
about the PHP
that is installed on your website's server, we have included the file phptest.php
which contains just the following line of code:
After uploading to your server: enter the full url of this file into
your browser. For example: http://www.your-website.com/forms/phptest.php.
Also see: notes_about_htaccess.html.
Note: For added security, you might wish to delete this file from
your server when you are done.
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When I view the Web Form Designer, none
of the images or graphics are appearing.
This is
most likely because you have not
uploaded the program as we recommend. It
is important to use a FTP program for
uploading such as the ones at
www.CuteFTP.com and
www.SmartFTP.com. They have free
trials. When using their programs for
uploading, then the proper directory and
file structure needed will be
maintained.
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I am not receiving any emails.
Make
certain that you are not using a spam
filtering program on your home computer,
or your server, that might be treating
the form emails as spam. Often, you can
list your own form email address as a
"friendly" email address, or "white
list" it.
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I would like to add, change, or delete
some fields. How do I do this?
This is not possible in the Free Version.
Upgrade to the
Full
Version now.
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