N-able Windows PasswordManager (PWDManager) V3.00 Build 041010

The N-able Windows Password Manager allows administrators to Report, Edit, Set, or Manage account passwords and password properties by domains, servers or workstations remotely and easily. Perform virtually any password management need from this central interface.

Start

Set password and Properties

Report

N-able PasswordManager Quick Start

To reduce over head, the first time you install PWDManager, you must add the domains you want to manage computers and accounts from.

From the Menu Select Configurations
Select Add/Remove Domains or Workgroups

From the popup Window add the domains

Click OK

PWDManager will automatically add the domains for future reference.
At anytime you may add or remove domains to be stored in cache, to resolve domain types and names quickly.

Before you begin, you must define servers or workstations that you wish to manage.

From the Menu Select Configurations
Select Add Servers or Add Workstations
From the popup Window select the domain or workgroup to list computers
Select a computer or computers
Click OK

After the servers and workstations are added, you are ready to manage, set or report passwords on any selected computer or domain.

To begin create a new project from the File menu

Top

Start

Set password and Properties

Report

What can you do in PWDManager.

·         Work with all or a sub set of domain or computer accounts

·         View password properties

·         Report user password and account status by domain or computer

·         Set a random password for selected or all users by domain or computer accounts

·         Set a password and password properties for selected or all users by domain or computer accounts

·         Set password properties

·         Report accounts by property settings

·         Save or print the reports or actions taken by PWDManager (All files are saved in a subfolder \Reports.)

Top

Start

Set password and Properties

Report

Create Project:

·         From File Menu select New Project...

·         Select Mange domain or computer accounts from the popup window

·         Click OK

·         Choose the domain or computer to select accounts from

·         Click OK

·         Select the accounts to add from the popup window

·         Click OK

·         Enter a project name to save

·         Click OK

You are ready to Begin.

Working with a Project:

Create or open a project from the File menu

You may select one or all users from the left Window and perform any task.

You can select to perform any Selected Users Tasks or All Users Tasks

·         Selected user tasks act upon one or more users selected

·         All user tasks act upon all users from the left window

You may Report password properties by double-clicking an account or selecting a Report to run.

Start

Set password and Properties

Report

Save or print the current service properties or actions:

You can save or print the contents of any window from the File Menu
saved files in Microsoft Excel format are saved to the \Reports folder.

You can view the results of saved Excel files directly from the main GUI.

From the Menu select View
Select view saved Excel results.
Select File to View

Click OK
MS Excel saved results automatically launches Microsoft Excel (Microsoft Excel must be installed on the local computer)

Top

Start

Set password and Properties

Report

PWDManager Well Known Issues

PWDManager and Terminal Server Client/Remote Desktop

Because of security authentication issues PWDManager cannot be installed remotely through a Microsoft Terminal Server session or Windows Remote Desktop.

Microsoft Terminal Server Client or Windows Remote Desktop Support for:
Terminal Server, Remote Desktop, VNC Client and RAdmin Client have been tested successfully as remote clients

Windows 7 and Windows 2008 Server

PWDManager requires Administrative access...

For computers running Windows 7 or Windows 2008 turn off User Account Control, Windows Firewall and IPFiltering. To resolve computer NetBIOS names be sure that Nebios over IP is enabled and if required use the built in lmhosts file creator to create an lmhosts file to resolve NetBIOS over IP.

Windows Browser Service

In order for PWDManager to find and identify computers on the network be sure that File and Print Sharing is turned for the remote servers, NetBios broadcasts are not turned off on routers and switches, DNS and or WINS is operational and the computer are pingable by name, Remote Registry Services must be running and the drive letters are shared as C$, D$ E$ etc. with the Administrative share shared as Admin$.

If computers are not reachable by name, create an LMhost file for each computer involved with PWDManager.

Password Reset Issue with 64bit Windows 2003/8 Server - Passwords with 15 Characters or more...

The password reset is not support when one or more servers are Windows 2003/8 64Bit versions with passwords lengths longer then 15 characters..

Solutions from N-able Technologies
Copyright N-able Technologies All rights reserved.

N-able Technologies
Canadian Development Center
Ottawa, ON
Canada

http://www.it.n-able.com

Revision April 10 2010.