NetWatcher v2.9  
Understand Supervision Screen
There are two kinds of scenes for computer supervision:
 

 

IP address and computer name is shown at the top;

Supervision screen is shown in the middle;

Status is shown at the bottom.

 

This is a normal scene.

 

IP address and computer name is shown at the top;

Blank screen is shown in the middle;

Status is shown at the bottom.

 

This is an abnormal scene.

 

Reasons and Solutions:

Offline: The supervised computer is shut down or disconnected with network.

Timeout: Monitor can not communicate with Client in an assigned interval. Please increase the value of Client Timeout at Tools->System Setting.

Wrong Password: Monitor is using a wrong password to supervise the computer. Please use the right one.

 


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