|
IP address and computer name is shown at the top;
Blank screen is shown in the middle;
Status is shown at the bottom.
This is an abnormal scene.
Reasons and Solutions:
Offline:
The supervised computer is shut down or disconnected with
network.
Timeout:
Monitor can not communicate with Client in an assigned
interval. Please increase the value of Client Timeout at
Tools->System Setting.
Wrong Password:
Monitor is using a wrong password to supervise the computer.
Please use the right one.
|