Crystal Reports for Eclipse Designer Guide
Report Design Concepts
This section describes the basic concepts of report design and helps you decide what information you want to include in your report.
In this section:
Basic report design
Deciding on the content of the report
Developing a prototype on paper
SAP BusinessObjects
http://www.sap.com/sapbusinessobjects/
Support services
http://service.sap.com/bosap-support/
Product Documentation on the Web
http://help.sap.com/