Crystal Reports for Eclipse Designer Guide
Identifying and working with areas and sections
By default, each area contains only a single section. The name for that section appears directly to the left of the section. If you have multiple sections in an area, the sections are designated as a, b, c, and so forth.
SAP BusinessObjects
http://www.sap.com/sapbusinessobjects/
Support services
http://service.sap.com/bosap-support/
Product Documentation on the Web
http://help.sap.com/