Crystal Reports for Eclipse Designer Guide
Finding the data
In this section:
What data do you want to use in the report?
What specific data should appear in the body of the report?
Does the data exist or does it need to be calculated?
What types of fields contain data?
SAP BusinessObjects
http://www.sap.com/sapbusinessobjects/
Support services
http://service.sap.com/bosap-support/
Product Documentation on the Web
http://help.sap.com/