Crystal Reports for Eclipse Designer Guide
To create a report that includes a pre-printed form.
Scan a form.
Place it in the report as a bitmap.
Use the underlay feature to line up the bitmap and report data.
SAP BusinessObjects
http://www.sap.com/sapbusinessobjects/
Support services
http://service.sap.com/bosap-support/
Product Documentation on the Web
http://help.sap.com/