If the following arguments are the only reasons why you consider creating a document, don’t create it:
▪“Everybody does it.” ▪“We’ve always done it this way.” ▪“I don’t know where else I should put the information.” Create a particular document only if:
▪users actually need the document ▪legal requirements necessitate that you create the document Tip:
If you think that users expect a particular document, but if you aren’t convinced that users actually need this document, don’t create it. Consider adding the information to another document and choose a title or subtitle that makes clear that the information can be found there.
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When planning the documents to create, you need to answer two major groups of questions:
▪Can you include all information in one document, or do you need to provide several documents? If you provide several documents: Which information goes into which document?
See One document or multiple documents? ▪How should you title your documents so that readers know where to find different types of information?
See How should you name your documents? |
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