Part 1
Software Setup
Installing Water Salon software
1. Click Setup to install
2. When the License Agreement screen appears, read the End User LICENSING Agreement (EULA) carefully. If you agree with the terms, click the “I accept the
Terms in the license agreement” radio buttons and then click the “Next” button to continue.
3. Continue following the on-screen instruction through the completion of the installation.
4. Congratulations! You have successfully installed Water Salon software.
Registering & Activating Water Salon software
The first time you launch your software, it is in trial version.
Password: 1
You can use employee function to reset it.
The following functions are disabled in trial version:
Appointment book, Reports and Commissions
If you like to use full functions, you can purchase on line by click the “Purchase” button, the License Key will email to you.
Internet Registration
If you have access to the internet, you can register your software within seconds. Click the “Register” button to start the process. You need enter your License Key and click “Activate” button to complete this process.
Part 2
Operations
Store
This feature allows you to set up your store. Click the “Setup” on the Main screen.
On the Setup screen, Click “General Setup” then selects “Store”. Click the “Save” button to save the changes.
Employees
This feature allows you to review all of your employees. Click the “Employees” on the Main screen to display the “Employee Setting” screen. Here you can review the employees on the list. To add a new employee, click the “New” button and enter the employee’s information. Click the “Save” button to save the changes.
Time Cards
Clocking In
To clock in, follow the steps below.
1. Click on the “TIME CLOCK” button in the Main screen and enter your access code. You should have already created an employee file for each store employee.
2. Click on the “In” button. This displays your clock in time.
Clocking Out
To clock out, follow the steps below.
1. Click on the “TIME CLOCK” button in the Main screen and enter your access code. You should have already created an employee file for each store employee.
2. Click on the “Out” button. This displays your clock out time.
Editing Time Cards
When employees make mistakes on their time cards, the time cards should be adjusted to reflect the correct times. This is done by editing the time card in the time card management screen.
To edit time card, follow the steps below. These steps assume an employee has clocked in and out at least once.
1. Click on “Setup” in the Main screen. This displays the “Enter Password” screen.
2. Click “Manage” and then click “Time Card”. The further instructions are shown on the “Time Card Management” screen.
Tickets
Reverting or Re-Opening a ticket
If a ticket has been closed and must be re-opened, you can revert to the ticket and change its status back to open. This allows you to make changes to the ticket. This is manager-only function and should be protected from normal employees.
To revert to a closed ticket, follow the steps below. These steps assume you have created a ticket and settled it.
1. Click “TICKETS” on the Main screen.
2. Click “Paid”. This shows tickets that have been settled. By default, settled tickets are not shown.
3. Click “Detail” next to the ticket you wish to revert, and then click “Re-Open”.
4. Enter a manager access code.
You are now able to treat this ticket like a normal ticket.
If you need to change the ticket, do this by clicking on the middle button next to “Delete”
If you need to delete the ticket, do this by clicking on the “Delete”.
If you search a ticket, do this by entering “TICKET#” and click “Enter”.
Cash Drawers
Setting Up the Cash Drawer
Most cash drawers are connected to the printer by a four-wire cable resembling a phone cable. Make sure you have the correct cable for the drawer and that the drawer is compatible with the printer you connect to it. Call the manufacturer of the cash drawer if you are not sure. If the cable is permanently connected to the cash drawer, connect the other end of the cable to the cash drawer port of the printer.
To set up the Cash Drawer, follow the steps below.
1. Click “PRINTERS” on the Main screen.
2. Enter a manager access code
3. Select Receipt Printer
4. Check Enable Cash Drawer, select Receipt Printer Port and Receipt Printer Model.
Servers/Products
This feature allows you to create and maintain your server or product items. To use this feature, click the “Servers” or “Products” on the Main screen. All this items may be viewed or edited. New items may be added by clicking the “Add” button. Enter the information item and click “Save”. Click “Delete” to delete the selected item.
Maintain Gift Certificates
MSR: This field is the Gift Certificate Number. Use this number to redeem the Gift Certificate.
Issued To: The name that Gift Certificate was issued to
Amount: Gift Card Balance
Backup Database
Backing up the database allows you to create backup copies of your database in case you have database becomes corrupted or unusable. To back up the database, click the “SETUP” on the Main screen, and click “Backup Database” under the “Tools”. Select the folder in which to store the database backup and set the schedule.
This software will automatic back up the data at the schedule time.
Exporting Reports
Water Salon software allows you to export all of the reports. Once inside the report, click the “Export” button, you can select the folder and file format to be saved.
Reports
Water Salon software contains reports available to the owner. These reports can be generated by navigating to Reports from the main screen. Simply click and select the desired report.
Gift Card Procedures
Issuing Gift Cards
Gift cards are very important aspect of running a store. They provide a means of creating customer loyalty and a way of introducing new customers to your store. When a customer
Purchases a gift card, you know they plan on returning. Gift Cards are always well received and are considered a good way to advertise your store to others.
Many functions can be performed with gift cards including issuing, recharging, and checking balances.
To issue a gift card, follow the steps below. These steps assume you have signed in as a cashier.
1. Click the “GIFT CARD” button on the Main screen.
2. Enter your access code. This displays the Gift Certificate screen.
3. Swipe the gift card through the MSR reader while in the MSR Card field.
4. (Optional) Enter the Issued To.
5. Enter the Total Amount face value of the gift card.
Click Add to the pay screen.
6. When the payment is done, click the “Receipt” button, the gift certificate receipt prints with the certificate number on it.
Recharging Gift Cards
Gift cards can be reused. If the customer’s balance is low, you can offer to recharge the gift card to add more value to it.
To recharge the gift card, follow the steps below. These steps assume a gift card has been created and the gift card or gift card account number is available.
1. Click the “GIFT CARD” button on the Main screen.
2. Enter your access code.
3. Swipe or enter the information from the gift card or certificate.
4. Process the gift card as though it were a new transaction. The additional amount charged is added to the existing gift card or certificate balance.
Checking Balances
If a customer wishes to check the balance of his or her gift card before using it or is just curious as to the remaining balance. You can swipe the card while on the Main screen to display the balance.
Cashier Payment Operation
When you are signed in as a cashier, you can settle tickets to your cash drawer. If you are not the cashier, a cashier must settle your ticket for you.
To settle a ticket, follow the steps below.
1. Click the “TICKETS” button on the Main screen.
2. Click on the ticket you wish to settle. This displays the Edit Ticket Screen.
3. Click the “Payment” button. This displays the Settle Screen.
This screen has many options to choose from.
• Cash
• Check
• Credit Card
• Gift Certificate
Take a single pay as example.
A customer needs to pay $100 for ticket amount in cash, additional $10 for Tips.
Operation:
1. Enter $10, click “Tips”. The Total Amount becomes $110, than click “Cash” button.
Take a Multiple pay as example.
A customer needs to pay $20 in cash; $30 in Master card and $50 in Gift Card, the total $100 is for the ticket amount, additional $10 for Tips.
Follow the steps below.
1. Enter $10, click “Tips”. The Total Amount becomes $110.
2. Enter $20, click “Cash”.
3. Enter $30, click “Master”
4. Click “Gift Card” button. This displays Gift Card transaction screen.
Swipe or enter Card No, then click “Enter”
Sales Procedures
Adding Items
Once in the Ticket Order Entry screen and you want to add items to the ticket, just click on the menu group where the item is located. Then click on the item you wish to order. The item is added to the ticket.
To add an item to the ticket, follow the steps below. These steps assume you are in the Ticket Entry screen.
1. Click on the Menu Group where the item is located. This shows all the menu items for this group.
2. Click on the Menu Item you wish to add to the ticket.
3. (Optional) Click on the employee you wish to add to the ticket.
4. (Optional) if you want to settle the ticket right away, use the payment function to do so.
5. (Optional) To save this ticket and start another ticket, click the “SAVE” button.
Voiding Items
When entering items, you may make a mistake and need to clear the item. This can be done using the “DELETE” button.
Applying Discount
Discounts are a big part of a store operation. Specials are going on at various times, customers may have a coupon, and managers may give out discounts to frequent customers. Discounts may be applied to the entire ticket or to individual items on the ticket. Only one discount type may be applied to a ticket.
To discount an item, follow the steps below.
1. Click on the “DISCOUNT” button in the Ticket Entry screen. This displays a screen that allows you to choose the type of discount to use. There are two options:
Discount whole ticket and Discount Item:
a. Discount whole ticket applies the selected discount to any item in the ticket that does not already have a discount applied.
b. Discount Item applies the selected discount to the selected item. You cannot apply more than one discount to an item.
Pay Out
To perform payout, follow the steps below.
1.Click the “Payout” button on the Main screen.
2.Enter your access code.
3.Enter the Pay Out To, Amount, and Description information.
4.Click “Done”
Creating a Appointment
To create a new appointment, follow the steps below.
1.Click the “APPT. BOOK” button on the Main screen.
2.While in the Appointment screen, select an employee from employee view.
3.Simply highlight the appointment time and click “Add Appt.” then it creates an appointment block where you can enter information.
4.To change appointment, click on the appointment where you can change any of the information entered previously.
5.To delete appointment, click on the appointment and click “Delete Appt.”.
6.Once you have changed the information, click “Save Appt.”
7.You can move the appointment block to whatever you want by draw and drop.