Forgot your Password | ||
If a user has forgotten their password, they may attempt to retrieve it from the Forgot Password screen. This screen may be accessed from the Login screen by clicking on the link labeled 'Forgot your password?'.
Users must supply their User Name in the form field provided and then click the ' ' button. If eSurvey is unable to locate the User Name supplied in its database, the user will be alerted with an error message. If the User Name is located, then eSurvey will attempt to send an email containing the user's password to the email address associated with the supplied User Name. This feature requires that the web server's PHP installation has the ability to send emails. If PHP is not configured with an SMTP server, Administrators my specify one in eSurvey's System->System Options screen. If eSurvey is unable to send an email, the user will be alerted with an error message. << Parent Topic |