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Common address data with Access database

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Instructions for the use of common address data with Microsoft Access database

Hints:
  • The management of address data with common writing access requires a database. This can be:
    • a public Exchange folder
    • A database with ODBC driver, e.g. Microsoft Access
  • For ODBC databases you need the CTI Client Professional.
  • For CSV files no shared write access are supported.

Instructions
  1. Click in menu to [? > Open Working Directory...].
  2. Copy from working directory the file "test-db-access\contacts.mdb" into a network directory.
  3. Close the CTI Client.
  4. Open in working directory the file "folders\Access-DB\cfg\ds.ini" with text editor.
  5. Replace in file "ds.ini" all entries "test-db-access" with your network directory.
  6. Now you can copy file "folders\Access-DB\cfg\ds.ini" into the working directory of all other CTI Client Installations.