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Terminal Server

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Configuration Dialog: [Options > Terminal Server]

[x] Terminal Server Mode
Activate this option if you want to use the CTI Client on a Terminal Server.

With the following options you can determine in which profile folder the local settings - especially the TAPI configuration - are stored.

See also: Terminal Server Installation

 
use teminal-related profiles


Directory for local profiles

Here you can set a central directory to store the local profiles of all computers Computers are distinguished by their (computer) names.

By default the local settings are stored in the working directory in subfolder "local_profiles\%COMPUTERNAME%". Every user has his own Client working directory.

Problem: If the users often work on different computers in a Terminal Server enviroment and need, besides, every time another TAPI line, the local profiles of every computer must be available in every working directory or the user have to setup the local profile for every computer by itself.

Solution: Using a central Directory: The work-around is, to create a cental directory with all profiles and accessible by all users.
Example:
The directory "x:\config\xtelsio_CTI_Client\local_profiles" contains this sub-directories:

  • COMPUTER_001
  • COMPUTER_002
  • COMPUTER_003
  • ...
  • COMPUTER_xxx


use server-related profile
The server-related profile always uses the folder "local_profiles\TS_ALL". If you use a server farm, the local profile settings are identical therefore on all servers.